Public Liability Claims – How We Help
Injured in an incident on private or public property?

In life, accidents happen. But if you have an accident and injure yourself in a public place, and your injury is the result of someone else’s negligence, you are likely entitled to compensation.

Owners of both public and private property who allow members of the public access to and use of their property are required to maintain a safe environment free of hazards which may cause injury or, if a hazard exists, to warn people of its existence.

Perhaps one of the most famous Australian examples of a slip and fall accident was Strong v Woolworths in 2012 where Kathryn Strong, a disabled woman who required crutches to move about, slipped and fell outside a Woolworths in a shopping centre when the tip of her crutch came in contact with a hot chip laying on the floor. The High Court eventually decided in Ms Strong’s favour, finding Woolworths negligent in its cleaning and inspection system.

The rise in public liability claims and state legislation covering this area means these days, most property owners take out public liability insurance to protect themselves against any claim made against them.

Very professional and trustworthy. Had a good experience.
Lavinia Fawkes
Lavinia Fawkes
05:34 29 Sep 21
Gajic’s processed my MVA claim in a very professional manner even though I am in WA and they in NSW, the contacts were very polite and explained the process in layman’s terms, I would recommend Gajics to any one considering making a personal accident claim , I am very happy with the outcome Gajic’s arranged for me. .
Alison Timmins
Alison Timmins
11:02 28 Sep 21
They helped me with my CTP claim. Great outcome with great results, such a friendly team. It was a little hard as in SA but in the end communication was good throughout with emails and phone calls. I definitely will consider using Gajjc lawyers again if I need to in the future.
Jet Graphics
Jet Graphics
03:53 28 Sep 21
Gajic Lawyers HIGHLY RECOMMENDEDTHEY absolutely help in all situations Shmeet Dalliwall and the team have help me out so much taken 2 years payed out what I wanted please do use this company as you will have have any problems 10 Stars ⭐️Always try keep the good work you and team 🤍I’ll definitely recommend to all friends and family’s🕉
paren devji
paren devji
03:17 25 Mar 21
I have received fantastic service from gajic lawyers with my car accident claim and I am happy with the out come.. thanks again guys you have been great and will diffidently recommend you if anyone I know needs a lawyer in the the future
Gacha life legend
Gacha life legend
02:26 11 Dec 20
Very professional and kept me updated, made the process simple even though I live abroad in the UK. Highly recommend.
Kimono
Kimono
08:05 25 Nov 20
GAJIC LAWYERS WERE COURTEOUS AND PROFESSIONAL AND DELIVERED BEYOND MY EXPECTATIONS. I HIGHLY RECOMMEND THEIR SERVICES TO ANYONE SEEKING A COMPENSATION CLAIM. THANK YOU VERY MUCH.
Sara Galland
Sara Galland
03:07 24 Sep 20
I am so grateful for the staff at Gajic Lawyers! Always so helpful and pleasant to deal with! I would highly recommend Gajic Lawyers for your legal needs.
Sinead Newman
Sinead Newman
00:35 04 Aug 20
They did pretty well with my problem.appreciated alot !!
Zeyox Vxal
Zeyox Vxal
05:45 09 Jul 20
Great service! Very reasonable and understanding approach to our claim and settlement. I highly reccomend Rad Gajic and his very professional team.
Alison Kramer
Alison Kramer
02:06 29 Apr 20
Thank you Baiba Thomas Joannah Borland. But mostly to James Counter and Stiphany Yako. I would reccommend these guys to anyone. James, you rock x
Peta De Goldi
Peta De Goldi
15:13 27 Mar 20
Very helpful, great service, professional, respectful, great communication via email and phone. A great journey where i didn't need to worry about my case - my lawyer took care of it for me. Lawyer was great at handling my case and i am very happy with the great outcome.
syed ali
syed ali
04:20 05 Dec 19
I am pleased with the services provided. I recommend Juliana from Gajic Lawyers who assisted me with my case. I am very happy with the result. Thank you to the team!
MEDHAT DIB
MEDHAT DIB
02:18 18 Sep 19
Thank you so much, it was a positive experience with Gajic lawyers. They have taught me a lot and taught me how to calm down and relax more. I am now in a better financial situation and could not have asked for more.Staff were professional and organised. They were always punctual for meetings and responded to my inquiries in a prompt manner.I will for sure, definitely recommend Gajic Lawyers. I was not expecting such a thorough result but they delivered.
Blessa Raza
Blessa Raza
23:55 22 Aug 19
People in the office are very helpful and understanding of my situation. Answered any questions i had. Would highly recommend.
William Kuilder
William Kuilder
02:23 22 Aug 19
Gajic Lawyers were professional throughout my claim. I was kept updated and my queries were answered promptly.
Rochelle Stolk
Rochelle Stolk
23:50 30 Jun 19
Thank you to Gajic Lawyers for a fantastic resolution of my claim!
Hafeez ch Ali
Hafeez ch Ali
03:28 05 Jun 19
I am so glad i chose Gajic Lawyers to be my lawyers. They are very much co-operative and lovely people. They are a very professional team, they help me a lot in any difficulty. To me simply, they are the best in Sydney (specially Rad is the best human being). Thanks for everything.
Qaisar82 Iqbal
Qaisar82 Iqbal
01:28 13 May 19
Very professional, understanding and easy to deal with. Facilitated the claims process, always helpful and easy to talk to over the phone. Friendly staff, punctual to appointments, inquiries were always responded to in timely manner and if not, would always follow up.
Carlo Pisegna
Carlo Pisegna
00:59 08 May 19
All of the staff, lawyers were very compassionate, flexible, accommodating and went out of their way to make me feel at ease and comfortable. They approach me in a friendly and professional manner. I definitely give a thumbs up to Gajic Lawyers.
Catherine Vivien Pisegna-Orlando
Catherine Vivien Pisegna-Orlando
05:40 07 May 19
Excellent service!
Ariunjargal Batsukh
Ariunjargal Batsukh
04:09 26 Mar 19
Very professional and helpful. Special thanks to the team Juliana, Shmeet and Fay!
Shah Shahid
Shah Shahid
00:45 26 Mar 19
I have been happy with the services provided by Gajic Lawyers. It has been a stress free process.
Kaylie Channon
Kaylie Channon
22:13 17 Mar 19
I have had a very helpful and pleasant experience with Gajic Lawyers!
Pritesh Gandhi
Pritesh Gandhi
05:34 28 Feb 19
Excellent customer service. We have always been kept informed. I would recommend Gajic Lawyers to anyone who has had an accident.
Bill Dagher
Bill Dagher
23:35 21 Feb 19
Honestly, my expectations have been exceeded. The staff are very professional and the team have kept me informed the whole way. I would definitely recommend Gajic Lawyers!
Kevin Crowe
Kevin Crowe
22:25 19 Feb 19
I have received fantastic service from the team at Gajic Lawyers. They have been very helpful and informative. They did a good job with clear results!
Natasha Hanna
Natasha Hanna
03:08 12 Feb 19
The team at Gajic Lawyers have been reliable. I am very pleased with the outcome. I highly recommend them.
Natalie Murray
Natalie Murray
22:36 06 Feb 19
very helpful
Stella Colosimo
Stella Colosimo
01:07 14 Dec 18
Marie was fantastic throughout the whole process from start to finish. She was very understanding of my case and handled it professionally at all times. I would definitely consult her again in the future if I required legal assistance.
Darren Carroll
Darren Carroll
00:09 12 Dec 18
very happy with the level of service of professional standards highly recommend for anyone who needs to settle a compensation claim
Sean Kelly
Sean Kelly
23:50 09 Dec 18
Marie Doueihi was very helpful and accommodating. Gajic lawyers helped me through this process and made sure that I got the care I needed from my accident.
Alexandra Riches
Alexandra Riches
00:27 03 Dec 18
very happy with the result and services are very very good...
Babu Anthony
Babu Anthony
04:54 29 Oct 18
Everyone was so nice to me. I am happy with what they did for me.
Munira Gagula
Munira Gagula
04:16 08 Oct 18
Very happy client. Thank you.
Nhi Huynh
Nhi Huynh
23:40 27 Sep 18
Gajic Lawyers were very helpful and I was happy with the result of my Motor Vehicle Accident claim.
Ayesha Emma
Ayesha Emma
03:25 06 Sep 18
You guys are very fast, very effective. I'm very happy. Thanks
Kim Nguyen
Kim Nguyen
02:00 06 Sep 18
Great service and would recommend
Abdel Sousi
Abdel Sousi
00:21 28 Aug 18
Very helpful.
Trang Vo
Trang Vo
06:04 14 Aug 18
What should you do first after a slip and fall causing injury?

The success of a public liability claim will largely depend on the individual facts of each case, which is why it’s important to document as much evidence as possible of the scene where the accident occurred as soon as possible after the accident.

Obviously if you’ve been injured, remembering to take photos of the scene, names of witnesses or passers-by, or notes of any conversations with staff (such as security guards or attendants) will be the furthest thing from your mind. You may be in the company of a friend or family member who can do these things for you, but in any event, speaking with a specialist personal injury lawyer as soon as possible after the accident is highly recommended as a key part of their job is to gather this crucial evidence.

It is vitally important this process is conducted quickly after an accident to ensure pertinent evidence is not removed from the scene, which will make your claim harder to prove.

If you’ve had an accident causing injury on a business premises, and you believe it was due to the negligence of the business, be wary of the owner or the staff of the business offering to meet medical expenses or offering a small amount of compensation for your inconvenience – these are attempts to dissuade you from contacting a public liability lawyer or seeking a greater amount of compensation through a public liability claim.

What can be claimed as compensation?

Things that can be assessed in determining the amount of compensation you might be entitled to for an injury suffered as a result of the negligence of another include:

  • Pain and suffering;
  • medical and related expenses such as mobility aids, devices to assist around the home, and medication;
  • a compensatory amount for the gratuitous care services provided by family and friends since the accident and which might be needed in the future as a result of the injury;
  • costs of transportation to and from hospitals, doctors and other treating professionals;
  • damages for inability to earn income.
Other issues to be aware of

Be aware that there are time limits on public liability claims set by legislation in each state. In Victoria the time limit for making a claim is generally within three years after the accident, with extra time usually allowed if a child is the injured party. You may lose your entitlement to claim if you don’t act within this timeframe, which is another reason to engage a lawyer experienced in this field, as they will be well aware of the relevant time limits.

Another reason for doing so is that you may receive an initial compensation offer from the insurance company of the business where the accident leading to injury occurred. Assessing whether this offer is the “best you can do” in terms of compensation is preferably done by an experienced public liability lawyer, who can take the whole situation into account to work out the total compensation you’re due.

If you’ve experienced a slip and fall accident which caused an injury that has interrupted your life and work, get in touch with an experienced legal professional today to have your case assessed.

Why Choose Gajic Lawyers

Our comprehensive understanding of compensation law across Australia, means that we’re able to complete your compensation matter regardless which state you reside in.

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MORE COMPENSATION MORE QUICKLY

We’re a technology-driven law firm. We’re environmentally friendly – with the exception of original signed documents, we are completely paperless.

Regardless of where you reside in Australia, we can help you claim more compensation, more quickly.

At Gajic, we’re a technology-driven law firm. Our technology ensures that your compensation matter is processed in the most effective and efficient manner. We learned a long time ago that relying solely on lawyers to progress legal matters simply does not meet the expectation of clients.

Gajic lawyer are cost effective Law Firms in Perth, Adelaide, Parramatta
COST-EFFECTIVE HELP

Lawyers cost money, so the less you see them is a good thing. At Gajic, we’ve literally handled thousands of compensation claims, from the most simple to the most complex. We’ve got proven processes and technology to fast-track your compensation without burning money with legal appointments just for the sake of them. That’s not to say you won’t be kept up to speed, you will and if you like, we’re always available.

Gajic lawyer offer NO WIN NO FEE
NO WIN NO FEE

At Gajic Lawyers, we minimise the risk of you losing your compensation claim by only taking on those claims that we think will be successful. We do this on a No Win No Fee basis.

We also offer a free, no-obligation case assessment.

Call us for an initial chat with one of our Public Liability Lawyers

Public Liability cases are not always easy. Insurance companies often put a lot of resources into defending claims. But at Gajic Lawyers our legal team has years of experience in standing up to them and ensuring that our clients receive the best settlements possible.

To get the best possible chance of receiving the compensation you are entitled to, call our Victoria personal injury lawyers today (02) 9890 5885.